Frequently Asked Questions

I find it difficult to see how my forecourt will look better with your operation than what I have currently set up?


Star Valeting Group is constantly asked this question and we answer by physically showing you via a FREE demonstration however, I have a very simple answer. If your forecourt only has one person, bucket of water and hose this is not cleaning your cars it’s simply covering up the dirt and grime on your cars paint work. Our innovative way of working has proven very successful as we have 3 types of cleaning processes to provide.

  • Eco Wash
  • Waterless Wash
  • Winter Wash
For further details on these cleaning methods please contact a member of our team.

Can I specify the times I have my forecourt cleaned?

Yes! After all, we tailor our service to suit your requirements. We can adapt to every dealers needs as this is what gives us the advantage over our competitors. Bear in mind that the forecourt system is extremely quick and gives great results.

What makes you different from all the other valeting companies?

We understand the importance of everyday cleaning; in fact this is completely wrong because to Star Valeting Group we see it more as turning round your cars in a timely manner, providing the highest quality with no compromise on chemicals (only the up market). Due to us abiding by your rules and tailoring it would only make for a reliable valeting company to return the favour and have your cars fit and ready for customers to view within your specified time scale (not hanging around for a week or more). We operate on a No Complaints basis so our Area Based Managers are vigilant when checking the progress of every operative that represents Star Valeting Group.

The correct foundations are laid for the success of our service.

How long will it take to clean 100 cars?

Quicker than one person, a lot quicker! We designate 6 team members to safely clean all your cars to Star Valeting Groups standards within the hour (weather dependant).

How does your Waterless Wash work?

This will show you how innovative Star Valeting Group really is… Taking you into the 21st Century!

We use the same amount of team members as our other forecourt cleans however, this is a special formula that will leave your cars gleaming, showing off its full potential and protect the paint work.

If I take the risk of changing companies, how do I know I’m in safe hands and how long for you to set up?

We have 150+ operatives to choose from allowing you peace of mind when receiving deliver of used/new cars that require a good valet. The online work flow system (solely Star’s!) allows Area Managers to see each dealers pending jobs list; If one or more is busy, not a problem, we will bring additional fully trained operatives direct to each site. We have the backing from 3 suppliers, professional equipment (delivery the same day), and IT department on hand for any questions or problem solving and Managers at your beck and call! So the answer to your question – a few hours!

How often will an invoice be raised?

We work on a weekly/bi’weekly or monthly based invoice system that not only is persistent, it can be done electronically.

Our business has a different system in place?

Every one of our clients are different, this does not stop us from adapting our services giving the solution.

Can you manage large groups and will there be better rates?

Here at Star Valeting Group we have over 15 years’ experience with working hand in hand with main dealers, over 150 operatives that are highly trained to Star’s specification (continuity in training conscientiously reiterated) and innovative equipment and chemicals. Colossal savings can be made via group deals, reducing your valeting rates that will help make the all-important changes; without sacrificing the quality.

Our Clients

  • BMW

    AUDI

  • BMW

    BMW

  • BMW

    FORD

  • BMW

    HONDA

  • BMW

    JAGUAR

  • BMW

    KIA

  • BMW

    MAZDA

  • BMW

    MITSUBISHI

  • BMW

    NISSAN

  • BMW

    SUZUKI

  • BMW

    TOYOTA

  • BMW

    VW

  • BMW

    VAUXHALL